S03E10 - O tym jak przygotowujemy rozwiązania dla klientów w oparciu o badania - Zosia Śmierzchalska, Jakub Dodot
- W jaki sposób przygotowujemy rozwiązania dla klientów Allegro w oparciu o badania?
- Jak wygląda ścieżka projektu od eksploracji do wdrożenia i późniejszego monitorowania?
- Jaką korzyść dają badania usability?
- Dlaczego warto, aby badanie było prowadzone przez dwoje badaczy?
- O współpracy między badaczami i projektantami UX rozmawialiśmy z Zofią Śmierzchalską - Design Managerką i Jakubem Dodotem - Senior UX Research Managerem w Allegro.
Zosia Śmierzchalska
UX Designer for 7 years at Allegro. She started her adventure with design while studying Communication Design specialization. Apart from Allegro, she cooperated with companies such as Orange and InPost. Currently, as a team leader, she cares about user involvement by developing, among others, the Allegro Smart service and mobile applications. In her work, she loves to have constant contact with people and values interdisciplinary cooperation. The more complicated the process to redesign, the more fascinated she becomes by her work. A fan of good food, especially Italian cuisine. Outside of work, she also deals with design, but she swaps services and products for interiors that are her passion.
Jakub Dodot
UX Researcher associated with Allegro for the past 10 years. He started his professional career with design and over time changed his specialization towards UX research. In addition to Allegro, he provided research support to e.g. Ceneo, OLX, OtoMoto or Otodom. Among the whole range of methods, he feels best in usability tests and surveys. For the past 3 years, he has been changing his role from a specialist to a research team manager. In the new role he is looking for new ways to develop and optimize research work in the dynamically changing e-commerce industry. An economist and automation engineer by education, he decided to abandon accounting and robot programming in favor of learning about customer problems and optimizing websites and applications for them. Privately, a big fan of everything automotive, cycling and a supporter of a healthy lifestyle.
Jakub Dowgird
Manager of the best informed team at Allegro (supposedly). Wanted to be a journalist, moved towards communication. Believe it or not - it is a more creative option. A communication expert with more than 15 years of experience. In his spare time - a geek, traveler, podcast producer, actor and director in an amateur theater. Occasionally races his Mazda MX-5.