S04E06 - O chatbotach i ich wpływie na Allegro - Rafał Gajewski
- Jakie procesy automatyzujemy w Allegro i co warto o nich wiedzieć w kontekście obszaru Customer Experience?
- W czym pomagają nam chatboty, jak je rozwijamy i dbamy o ich jakość?
- Kim są Allina oraz Albert i co mają wspólnego z automatyzacją?
- Za jakie rozwiązania otrzymaliśmy nagrodę hiperautomatyzacji?
- O tym wszystkim posłuchacie w odcinku z udziałem Rafała Gajewskiego - Managera w obszarze IT Services w Allegro.
Rafał Gajewski
Manager with over 9 years of experience in managing development teams, running own business and producing own and clients' IT products. He has been with Allegro for 6 years and is currently the manager of the team responsible for the automation of the Customer Experience department. On weekends, he shares his knowledge and experience in IT project management with students at one of Poznań's universities. Privately, he is a fan of motor sports and snowboarding.
Jakub Dowgird
Manager of the best informed team at Allegro (supposedly). Wanted to be a journalist, moved towards communication. Believe it or not - it is a more creative option. A communication expert with more than 15 years of experience. In his spare time - a geek, traveler, podcast producer, actor and director in an amateur theater. Occasionally races his Mazda MX-5.